Our Process
Knowing what to expect can make things a little easier
Most people have never had to navigate a situation like this before. You don’t need to know exactly what to do or what kind of cleanup you need.
From the first call through completion, we’ll answer your questions, explain what comes next, and guide you through each step of the process.
Call us anytime
We’ll help you figure out what comes next
You do not need to know exactly what kind of cleanup you need before reaching out.
Tell us what happened, where you’re located, and anything you know about the affected area. We’ll ask a few questions, answer any immediate concerns, and help determine the next step.
We’re available 24/7/365, so you can call whenever you need help.
What we may ask about
Before we arrive
We arrive and assess
A clear assessment before work begins
When our team arrives, we’ll evaluate the affected area, identify what may need to be cleaned, treated, or removed, and explain what we recommend before work begins.
We’ll walk you through what we’re seeing, answer your questions, and make sure you understand the scope of the cleanup.
What we may look at
What happens before work begins
We handle the cleanup
Thorough remediation handled with care
Once the scope is clear, our team begins the remediation process. We work carefully to remove contamination, clean and disinfect affected areas, and address any related biohazards while protecting unaffected parts of the property.
The exact work depends on the situation, but every cleanup is handled with discretion, attention to detail, and respect for the people and property involved.
What cleanup may include
We keep you informed
We help with insurance
Making the insurance process easier to navigate
When insurance is involved, AB Code 3 can work directly with your provider to help keep the process as straightforward as possible.
We can provide the documentation related to the cleanup, communicate about the scope of work, and help make sure your provider has the information they need.
What we may help with
Coverage varies by policy
After the cleanup
Helping you move forward
Once remediation is complete, we’ll walk you through what was done, answer any remaining questions, and provide the documentation you may need. If additional repairs or restoration are required, we’ll make sure you understand what comes next.
Good to know
A few things that can make the process easier
Most people have never been through this process before. There are a few practical details that can help things go more smoothly, and we’ll walk you through all of them when you call.
More questions?
Do not clean anything first
If possible, avoid disturbing the affected area before we arrive. Cleaning can sometimes spread contamination or make it harder to assess what needs to be addressed.
Keep people and pets away
Limit access to the affected area until it has been evaluated and cleaned. This helps reduce exposure and keeps the area undisturbed.
Ensure we can access the property
Depending on the property, we may need someone to meet us, provide a key, or arrange another way for our team to get inside.
